Defect management
ITPs will define inspection and test activities, persons responsible for carrying out inspection and testing, intervention points and the verification records that demonstrate compliance for each work activity determined by level of risk. The project team will check and monitor the works throughout its progress to ensure compliance.
Defect Management – any non-compliance identified during inspection to be processed, controlled and recorded through Site Information Management System (SIMS)
Customer approval request may be raised when a material, product, service or method of working do not comply fully with the contract requirements, but which will not materially compromise quality standards. Requests and responses to them should be filed and recorded in a project register.
Non-compliance (defects) identified during inspection to be processed, controlled and recorded in SIMS
Follow up with responsible person to close out the defects and determine root cause in SIMS
Agree and complete the methodology for rectification of defective work Produce and distribute relevant quality alerts
During Making Good Defects period carry out inspections to identify, record and correct defects PM FRM 32 Defect List Register
Ensure inspection understood by customer and their representatives and work carried out accepted as complete
Lessons learnt - the project manager will be responsible for managing the lessons learnt process in accordance with Q STD 04 Lessons Learnt Standard and for maintaining a programme of lessons learnt reviews, lessons learnt should be recorded on a monthly basis in the project review in Site Information Management System (SIMS)
Risk management (RSK STD 01 Risk Management Standard) is the process of identifying potential risks to the Business, analysing the risk and enabling reasonable measures to be implemented to reduce or eliminate the risk
Morgan Sindall created defect management guidance
Subcontractor created defect management guidance
PD GUID 02 Defect Avoidance Guide
1 Drainage
2 Frames & superstructure
3 Road, Paths, Pavements & Surfacings
4 Site Preparation Works
5 Substructure
6 Facade - Brickwork/Blockwork
